Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
TLIX0017X Mapping and Delivery Guide
Manage supply chain mass customisation
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | TLIX0017X - Manage supply chain mass customisation | |
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Description | ||||
Employability Skills | ||||
Learning Outcomes and Application | This unit of competency describes the skills and knowledge required to manage supply chain mass customisation. It includes determining mass customisation strategy, managing mass customisation strategy and reporting on mass customisation outcomes.Mass customisation is the concept of producing single batch, customised products at the same cost and speed as those in traditional volume manufacturing. Typically, a basic package for a product is offered with customers being able to add or subtract a range of features. Mass customisation requires supply chain stakeholders to strategically collaborate to achieve effective and efficient flows of products, services and information. The unit is applicable to those with management or team leadership responsibilities within a supply chain.No licensing, legislative or certification requirements apply to this unit at the time of publication. | |||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
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Prerequisites/co-requisites | ||||
Competency Field | X - Logistics |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Determine mass customisationstrategy |
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Element: Technical criteria for mass customisation in the supply chain are determined | ||||||||
Element: Supply chain stakeholders and customer relationships are mapped | ||||||||
Element: Collation of stakeholder and customer information to inform supply chain mass customisation is validated | ||||||||
Element: Mass customisation strategy, including Key Performance Indicators (KPIs), is confirmed | ||||||||
Element: Responsibility and level of authority for digital supply chain mass customisation is verified | ||||||||
Element: Managemass customisationstrategy |
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Element: Supply chain policies and procedures, including knowledge exchange protocols, are implemented to support mass customisation | ||||||||
Element: Stakeholder relationships are managed, in accordance with supply chain procedures, using real time links | ||||||||
Element: Product configuration and delivery options are implemented in the supply chain to support mass customisation | ||||||||
Element: Inventory and ordering systems and replenishment cycles in the supply chain are synchronised to support mass customisation | ||||||||
Element: Customer satisfaction, complaints, product returns and delivery times are monitored to ensure mass customisation KPIs are being met | ||||||||
Element: Report on mass customisation outcomes |
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Element: Mass customisation strategy and KPIs are reviewed, using lean and agile principles | ||||||||
Element: Report on mass customisation outcomes is prepared and presented to approved stakeholders | ||||||||
Element: Continuous improvement activities to support supply chain mass customisation are documented |